Privacy Policy

Effective Date: 24/01/2025

At MitoBloom , we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in other ways. By accessing or using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information in order to provide and improve our services, communicate with you, and enhance your user experience.

Personal Information

This includes any information that identifies you personally, such as:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (e.g., credit card details)
• Date of birth
• Account login credentials
• Profile information (e.g., preferences, photos)

We collect this personal information when you:

• Create an account
• Make a purchase or request a service
• Sign up for newsletters or marketing communications
• Contact us via forms, email, or chat
• Participate in surveys or promotional activities

Non-Personal Information

We may collect non-identifiable information that helps us understand how our website is used, including:

• IP address
• Browser type and version
• Operating system
• Device information (e.g., mobile phone or computer)
• Referring URL
• Time spent on pages, clicks, and browsing behavior

This information is used for analytics, website performance monitoring, and improving our services.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to improve user experience, analyze trends, administer the site, track users’ movements, and gather demographic information. Cookies are small text files placed on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect your experience on our website.

Types of cookies we use:

• Essential Cookies: Necessary for website functionality (e.g., login sessions).
• Performance Cookies: Collect information on how users interact with our site (e.g., Google Analytics).
• Functional Cookies: Remember user preferences (e.g., language settings).
• Targeting/Advertising Cookies: Used to track visitors across websites and deliver relevant ads.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services: This includes processing transactions, managing accounts, and providing customer support.
• To communicate with you: We may use your information to respond to inquiries, send updates, promotional materials, and newsletters. You can opt out of marketing communications at any time.
• To improve our services: We analyze usage data to improve website functionality, user experience, and the effectiveness of marketing campaigns.
• For legal compliance: To comply with applicable laws, regulations, and legal processes.
• To personalize your experience: We may tailor the content, services, and advertisements to your preferences based on the information you provide.
• To detect and prevent fraud or unauthorized activity: We use data to ensure the security and integrity of our services.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in certain circumstances:

Service Providers

We may share your personal information with third-party service providers to assist with operations such as:

• Payment processors
• Cloud hosting and storage providers
• Marketing and advertising partners
• Email service providers
• Analytics services (e.g., Google Analytics)

These third-party providers are bound by contractual obligations to maintain confidentiality and only use the data for the specific services they provide.

Legal and Compliance Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including for national security or law enforcement purposes.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred to the new owner. We will notify you before any such transfer takes place, and you will have the opportunity to opt out of our services if you do not wish to continue.

With Your Consent

We may share your information with third parties when we have obtained your explicit consent.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After that period, we will delete or anonymize your personal data in a secure manner.

5. Your Data Protection Rights

Depending on your location, you may have specific rights regarding your personal information:

• Right to Access: You may request a copy of your personal data.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal data under certain circumstances.
• Right to Restriction of Processing: You may ask us to restrict the processing of your personal data in certain situations.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data in certain cases, including for direct marketing purposes.

To exercise any of these rights, please contact us at [Your Contact Information]. We will respond to your request within a reasonable time frame, typically 30 days, depending on the jurisdiction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, secure servers, and regular security audits.

However, please be aware that no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

If you are accessing our website or services from outside [Your Country], please note that your personal information may be transferred to, processed, and stored in a country that may have different data protection laws than your country. By using our services, you consent to the transfer of your data to countries outside your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update the policy, we will post the new version on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights regarding your personal information, please contact us at:

MitoBloom

61 Bridge Street Kingston
Info@Mitobloom.com
MitoBloom.com